**CURRENT order processing time on regular orders is 1.5-3 weeks due to holiday volume - please check UPDATES section for the latest**
Also, an update from our mail carrier (USPS):
The USPS has announced that due to the COVID-19 pandemic’s effect on transportation availability, some services will experience delays beginning April 17, 2020. Below is what you need to know.
- USPS Priority Mail Express: This service will not experience any delays at this time.
- USPS Priority Mail: Local 1-day delivery will not experience delays. However, the 2-3 day delivery window will be extended to 3-4 days.
- USPS First-Class Package Service: 2-3 day delivery windows will be extended to 3-4 day delivery windows.
USPS will still do its best to deliver packages as quickly as possible though recently they have been faced with additional slowdowns. We will continue to update our COVID-19 updates page as more information becomes available for all of our domestic and international shipping partners. For the most up-to-date information around USPS service changes, please refer to their website directly.
For any questions or concerns not already covered in the FAQ, please contact us at the following:
For inquiries about your shop order or general inquiries - email@example.com
For inquiries about your subscription - firstname.lastname@example.org
Emails will be answered from 9am - 5pm CST Monday - Friday -- Thank you!
Our Fulfillment team is based out of beautiful McKinney, TX!