Contact us
**CURRENT order processing time on regular orders is 2-3 business days. During high volume sales periods, processing can take around 1-2 weeks. Subscription Boxes are scheduled to process mid-month though we often are able to ship faster.
A note on holiday shipping delays - our sole shipping carrier is USPS and occasionally experiences holiday-related delays. Please see estimated regular shipping vs holiday shipping below:
- USPS Priority Mail Express: Next day to 2 day shipping
- USPS Priority Mail: 2-3 day delivery window (may be extended by 1-2 days during the holiday season)
- USPS First-Class Package Service: 2-3 day delivery windows (may be by extended by 3-4 days during the holiday season)
- USPS Ground Advantage - 4-6 day delivery (may be extended by 1-2 days during the holiday season)
- USPS First Class International Package - 1-4 weeks depending on location (may be extended by 1-2 weeks during the holiday season)
USPS will still do its best to deliver packages as quickly as possible though recently they have been faced with additional slowdowns. For the most up-to-date information around USPS service changes, please refer to their website directly.
Please visit our FAQ for general questions including shop policies & shipping FAQ.
For inquiries about your shop order / general inquiries / subscription box: hello@simplygilded.com
Emails will be answered from 9am - 5pm CST Monday - Friday -- Please allow 1-2 business days for a response. Thank you!
Our Fulfillment team is based out of beautiful McKinney, TX