Contact us

**CURRENT order processing time on regular orders is 2-3 business days.  During high volume sales periods, processing can take around 1-2 weeks.  Subscription Boxes are scheduled to process mid-month though we often are able to ship faster.  

A note on holiday shipping delays - our sole shipping carrier is USPS and has been experiencing some recent holiday-related shipping delays.  Please see estimated regular shipping vs holiday shipping below:  

USPS will still do its best to deliver packages as quickly as possible  though recently they have been faced with additional slowdowns.  For the most up-to-date information around USPS service changes, please refer to their website directly.  

Please visit our FAQ for general questions including shop policies & shipping FAQ.

For inquiries about your shop order / general inquiries / subscription box:  hello@simplygilded.com

Emails will be answered from 9am - 5pm CST Monday - Friday -- Please allow 24-48 hours for a response.  Thank you!

Our Fulfillment team is based out of beautiful McKinney, TX