How It Works

1
Subscribe

Enroll to start receiving your subscription!  The featured theme above will be the theme you receive 

2
Hassle Free Process

Hooray!!!  After signing up you will receive an email confirming your subscription!   Subscriptions are automatically billed on the 1st of each month.

3
Shipped To You

All subscriptions for the current month will start fulfilling mid-month (around the 14th/15th) If you subscribe after processing begins, your subscription will usually ship within a week of subscribing.

4
Get Creative

When your subscription arrives, let your creativity flow!  Share your beautiful creations with our community (social links below!) with hashtag #simplygilded  -  we would all LOVE to see what you've made!  

For more questions Check out our FAQ 

Subscription Box FAQs

What’s in the simply gilded subscription kit?

Every box comes complete with a boxed set of 6-7 unique hand-designed washi tapes in various sizes,  a deluxe 6 piece sticker set, one-of-a-kind journaling card, and a bonus stationery item (most oftentimes, our signature pen)

All items and themes in the box are exclusively designed by simply gilded - you can't find them anywhere else!

How do I enroll in the New 2022 Box?

Our brand new subscription kit is now available for enrollment!

You will just need to add one kit to your cart and checkout in order to enroll in the new 2022 subscription box!

When will my Subscription ship?

The subscriptions for the same month will start shipping mid-month - around the the 14th - 15th of each month.  They may ship earlier depending on various factors. Please note the 14th-15th is the *start* date of processing, which usually lasts 4-5 days.

If you subscribed after processing begins, your order will likely ship within a week of subscribing.

If there is any significant delay in shipment, subscribers will all be notified in advance via the email attached to the subscriber's account.

How much is shipping?

For the full subscription box:

Shipping & handling domestically (USA) is FREE and will be shipped USPS First Class.

Canadian shipping is $10

International shipping is $12

*due to COVID-19 there have been postal disruptions worldwide - some markets may see an increased shipping rate.

Why is my shipping rate not showing up correctly?

It is very important to make sure your cart ONLY contains the simply gilded subscription box. If you have other items in your cart, the shipping will not show up correctly.

Please remove other items from your cart and the shipping should update accordingly ♥

When will I be charged?

You will be billed for your first subscription the date you place the order.  All future subscriptions will be billed on the 1st of each month.  (note, the charges start processing at 12:01 ET so please keep this in mind if you are not based in the US or in a different time zone)

If payment is not received by the 7th of the month, your subscription for the month is not guaranteed and reserved.  Please make sure any payment issues are resolved by this date.  Please note that any major changes to Paypal including switching Paypal accounts or switching from Paypal to a credit card will require a manual update.  (You may switch your default cards within Paypal at anytime - this does not require action on our part)  --  If you need assistance with extending your payment window or updating payment, please email us at hello@simplygilded.com

How can I change my address?

If you are a recurring subscriber you are able to update your address by accessing your subscription dashboard under your account (account details >> manage subscriptions) From here, update the address associated with your subscription. Important note - you are ONLY able to change your address via this method before the 1st of the month.  If your card has been charged and/or it is after the 1st of the month, please contact customer service at hello@simplygilded.com

If you need to change your address after initial enrollment or if you need to update your address after the 1st of the month, please contact customer service immediately at hello@simplygilded.com

Please note - if you are changing your address from domestic to international or vice versa, please let us know immediately at hello@simplygilded.com so we can adjust your shipping to reflect your new location!

Are we allowed to skip months?

Yes! NEW this year - you may skip up to 3 times per calendar year after which point, you must resubscribe.

Please note that if you choose to skip, you will drop in priority for all available kits - i.e if the subscription for the month you wish to rejoin sells out, you are not guaranteed that month's kit as the previous month's active subscribers will be prioritized.

In order to skip the upcoming month, you must log into your subscription dashboard attached to your account and select the 'skip' option before the 1st of the month.

How do I skip a month?

In order to skip the upcoming month, you must log into your subscription dashboard attached to your account and select the 'skip' option before the 1st of the month.

How can I cancel my subscription?

You may cancel your subscription up until 11:59pm CT on the 26th of the month.  After this point, your order will ship as scheduled and any cancellations will apply to the following month.  To cancel, please email your wish to cancel along with your name on the account and most recent order number to hello@simplygilded.com -- We kindly ask that you do not cancel via Paypal billing agreement as we are unable to reactivate your account and you will have to wait to re-enroll again if this is a mistake! 

Can I order other items with my subscription box?

No! Please make sure you checkout with ONLY the subscription kit in your cart. If you have other items in your cart during checkout, you will not be able to access the shipping benefits included with the recurring subscription!

Can I order multiple kits?

Yes* - however, you must checkout with each box individually. Each box is individually assembled and so we are unable to ship multiple boxes per order. If you are planning on ordering more than one box, please make sure to checkout one box at a time. Each box will be managed under a separate subscription and will be sent under different tracking numbers.

Can I purchase an additional sticker kit with my box?

We currently do not have an add-on option for additional sticker kits. However, if we have any extras after our subscription fulfillment, they will be available for purchase in the subscription extras section of our website.

I live in the United Kingdom - how do you handle VAT taxes?

We collect VAT or Value-Added-Tax on your behalf during the checkout process.
A note - although VAT is collected, all orders are still subject to customs.

I live in the European Union - how do you handle VAT taxes?

We collect VAT or Value-Added-Tax on your behalf during the checkout process.

A note - although VAT is collected, all orders are still subject to customs.

I don't see a shipping option for my country

Due to extreme weather or natural disasters (including the recent worldwide pandemic), some countries have restrictions or complete shipping suspensions in place. We will update our shipping list frequently and monitor conditions so we can offer shipping again once available!

If you have concerns about shipping to your country, please email hello@simplygilded.com for assistance ♥

I think my subscription might be lost?

Although we do not claim responsibility for mail lost by the postal service, we are happy to assist in any way we can.

If a package has not been marked delivered, our policy is to wait at least 4 weeks for orders from the date the package was shipped until the package is declared lost.  After this point, you may contact support at hello@simplygilded.com for assistance.  Please note that currently, some international orders may take upwards of 8 weeks to deliver.  

If your order has not been received 30 days after tracking has been sent, please contact customer service to inquire.  If no contact has been made within 60 days of package shipment, we will be unable to assist.  

Please note that simply gilded is not responsible for international packages that have been held by or lost by your country's local customs/post office.  If your package has been marked delivered yet you have not received it, please contact your local post office to resolve.  

I have a question that isn't answered here

Please feel free to reach out to us at hello@simplygilded.com and we will be happy to help!

Love For Simply Gilded

I love the way Simply Gilded combines sophisticated elements with colour and sparkle in a way that brings joy and fun to my daily life! 

Tessa T

I love [the] BEAUTIFUL washi designs, but even the simple bow and solid color makes me so happy to see. The attention to detail [in the] sub boxes is also why I never want to unsubscribe.

Gabi B

I am very impressed with the sub box every month, and the different combinations of washi choices available each release.  And basically everything that you have created!

Christina L

Every Sub-Box is a wonderful surprise, each month just gets better and better.

Ana C
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