simply gilded subscription box

Every box comes complete with a boxed set of 6-7 unique hand-designed washi tapes in various sizes,  a deluxe 6 piece sticker set, one-of-a-kind journaling card, and a bonus stationery item (most oftentimes, our signature pen)

All items and themes in the box are exclusively designed by simply gilded - you can't find them anywhere else!

You will just need to add one kit to your cart and checkout in order to enroll in the monthly subscription box! Once you checkout, you will be automatically enrolled and will receive your box monthly. (Charges on the first of each month)

The subscriptions for the same month will start shipping mid-month - around the the 14th - 15th of each month.  They may ship earlier depending on various factors. Please note the 14th-15th is the *start* date of processing, which usually lasts 4-5 days.

If you subscribed after processing begins, your order will likely ship within a week of subscribing.

If there is any significant delay in shipment, subscribers will all be notified in advance via the email attached to the subscriber's account.

For the full subscription box:

Shipping & handling domestically (USA) is FREE and will be shipped USPS Ground Advantage

Canadian shipping is $10

International shipping is $12

It is very important to make sure your cart ONLY contains the simply gilded subscription box. If you have other items in your cart, the shipping will not show up correctly/you will not receive the free shipping discount.

Please remove other items from your cart and the shipping should update accordingly ♥

You will be billed for your first subscription the date you place the order.  All future subscriptions will be billed on the 1st of each month.  (note, the charges start processing at 12:01 ET so please keep this in mind if you are not based in the US or in a different time zone)

If payment is not received by the 7th of the month, your subscription for the month is not guaranteed and reserved.  Please make sure any payment issues are resolved by this date.  Please note that any major changes to Paypal including switching Paypal accounts or switching from Paypal to a credit card will require a manual update.  (You may switch your default cards within Paypal at anytime - this does not require action on our part)  --  If you need assistance with extending your payment window or updating payment, please email us at hello@simplygilded.com

If you are a recurring subscriber you are able to update your address by accessing your subscription dashboard under your account (account details >> manage subscriptions) From here, update the address associated with your subscription. Important note - you are ONLY able to change your address via this method before the 1st of the month.  If your card has been charged and/or it is after the 1st of the month, please contact customer service at hello@simplygilded.com

If you need to change your address after initial enrollment or if you need to update your address after the 1st of the month, please contact customer service immediately at hello@simplygilded.com

Please note - if you are changing your address from domestic to international or vice versa, please let us know immediately at hello@simplygilded.com so we can adjust your shipping to reflect your new location!

Yes! NEW this year - you may skip up to 3 times per calendar year after which point, you must resubscribe.

Please note that if you choose to skip, you will drop in priority for all available kits - i.e if the subscription for the month you wish to rejoin sells out, you are not guaranteed that month's kit as the previous month's active subscribers will be prioritized.

In order to skip the upcoming month, you must log into your subscription dashboard attached to your account and select the 'skip' option before the 1st of the month.

In order to skip the upcoming month, you must log into your subscription dashboard attached to your account and select the 'skip' option before the 1st of the month.

You may cancel your subscription at any time in your subscription dashboard. If you need assistance, please contact hello@simplygilded.com 

No! Please make sure you checkout with ONLY the subscription kit in your cart. If you have other items in your cart during checkout, you will not be able to access the shipping benefits included with the recurring subscription!

Yes* - however, we recommend you checkout with each box individually as you will not receive the free (domestic USA) / discounted (international) shipping benefit if you checkout with more than one box.

A note - when checking out each kit individually: each box will be managed under a separate subscription and will be sent under different tracking numbers.

We currently do not have an add-on option for additional sticker kits. However, if we have any extras after our subscription fulfillment, they will be available for purchase in the subscription extras section of our website.

We collect VAT or Value-Added-Tax on your behalf during the checkout process.
A note - although VAT is collected, all orders are still subject to customs.

We collect VAT or Value-Added-Tax on your behalf during the checkout process.

A note - although VAT is collected, all orders are still subject to customs.

Due to extreme weather or natural disasters (including the recent worldwide pandemic), some countries have restrictions or complete shipping suspensions in place. We will update our shipping list frequently and monitor conditions so we can offer shipping again once available!

If you have concerns about shipping to your country, please email hello@simplygilded.com for assistance ♥

Although we do not claim responsibility for mail lost by the postal service, we are happy to assist in any way we can.

If a package has not been marked delivered, our policy is to wait at least 4 weeks for orders from the date the package was shipped until the package is declared lost.  After this point, you may contact support at hello@simplygilded.com for assistance.  Please note that currently, some international orders may take upwards of 8 weeks to deliver.  

If your order has not been received 30 days after tracking has been sent, please contact customer service to inquire.  If no contact has been made within 60 days of package shipment, we will be unable to assist.  

Please note that simply gilded is not responsible for international packages that have been held by or lost by your country's local customs/post office.  If your package has been marked delivered yet you have not received it, please contact your local post office to resolve.  

Please feel free to reach out to us at hello@simplygilded.com and we will be happy to help!